Lync for android sign in issue adfs change

If you have enabled turn on logging in lync option, youll see a lyncuccapi0. The microsoft lync 20 for android app brings lync presence, instant messaging im, and voice and video to your mobile device. Lync loses connection every 8min 28sec kens unified. Well what was interesting here was the client on the.

Active directory federation services adfs is a software component developed by microsoft that can be installed on windows server operating systems to provide users with single signon access to systems and applications located across organizational boundaries. If you modify the dns of the computer to use a public dns address the lync client connects for 8 hours and then fails if dns is pushed back to the domain level dns. Nondomain joined machines with lync clients unable to. Options are available to change the way lync can authenticate to. Theres a new server name indication sni feature in ad fs 3. The problem being that there is not much in the way of documentation online. Use ms web application proxy as reverse proxy and adfs. Authentication process involves connecting to the sso server adfs or 3rd party and receiving a webticket for o365 access.

Since june 20 see announcement here dirsync version 6411. How to fix issue logging into office mobile on android with adfs 3. Referring to that article, this is a known issue when logging to skype for business for android device using federated account adfs 3. The log didnt show your password, so i guess you removed it. For details, see microsoft knowledge base article kb 2839539, enterprise single signon users in office 365 cant sign in to lync online from inside their corporate network. Check if your account can can be used to signin to other devices. This type of account, commonly called a federated identity or single sign on, is created via dirsync where user attributes are syncd into the service from the onpremise ad. Lync phone edition lets you use your phone to make and manage calls, view lync contact and presence information, change your status, join lync meetings, and more. Adfs implemented for office 365, fully operational for almost 2 years.

M which points out that the lync android app has an issue with servers that can support multiple certificates on the same ip. Office 365 deployment checklists idaptive product documentation. The microsoft technet documentation covering technical requirement for mobility includes a statement explaining that all mobility service traffic goes through the reverse proxy, regardless of where the origination point is but does not explain exactly how this is achieved this article will explain and demonstrate how both lync 2010 and 20 mobility clients are. Lync 20 users not administrators who have problem signing in lync 20. This issue currently occurs on polycom cx phone devices and some lync phone edition devices.

Microsoft has a very good article here which explains. Troubleshoot signin issues with office modern authentication when you use ad fs. Get started with lync 20 for android lync for android. No fix for this issue is scheduled for the current releases of lync for iphone and lync for ipad. You set up a custom domain name, and the changes may not have finished propagating through the system. The new settings make much more sense as we are referencing the front end poolservers directly rather than having the extra hop to the reverse proxy. The following is the adfs login page after an unsuccessful sign in.

Lync online cant sign in unless connected to corporate. When we think about lyncsfb with external authentication we first. I think you are using skype for business as part of office 365 proplus recently updated. You can provide single signon sso to users in active directory, ldap. Additionally the certificate i have stored is only trusted by lync, not my entire domain or adfs and. So im in the process of migrating some of our services to office 365 and have set up an adfs with their service. Get teams along with office apps, file sharing, email, and more. Hey devin, i did a little tweaking in my environment and have updated the dns settings here to what i have currently deployed. How to fix issue logging into office mobile on android. Next, you will need to set a pin policy for any users who will want to login. You should only turn on this option when troubleshooting an issue, because it can take up a lot of disk space. The supported client list is similar for skype for business server onpremises.

After digging around i found this forum entry from jeffr. The fact that it is a pool level policy, the complex relation between lync and ad fs, the no consistent errors and results i have with different kind of clients seems to point out for a promising but still problematic feature. This problem is fixed in the microsoft skype for business for ios app that will replace lync for iphone and lync for ipad when its released. Adfs 3 office 365 sign in with lync mobile app on android failed.

Lync 2010 services sign in issue solutions experts exchange. With lync 20 for android, youve got several ways to communicate, including im, calling, or a video call using either wifi only or your cellular data connection when youre not connected to wifi. The token signing certificate is for signing the tokens used in the user sign on process, and it is considered the bedrock of security for adfs. Discusses how to troubleshoot issues that affect the ability to sign in to. Sfb online client sign in and authentication deep dive.

Not able to sign in to skype for business on android. Deploy secured, controlled unified communications on your servers with skype for business server. App passwords can be used for legacy skype for business and lync clients using office 365. Passive authentication is a feature of lync server 20 which, simply put, makes lync ad fs claims aware. You cant sign in to lync clients on devices that dont. My impression is that the whole passive authentication mechanism in lync 20 still requires a lot of improvements. It uses a claimsbased access control authorization model to maintain application. If youre an office 365 admin, see troubleshooting lync online signin. Troubleshooting skype for business online signin errors. For details, see the microsoft knowledge base article 2566790, troubleshooting skype for business online dns configuration issues in office 365. Pure online o365 environment, sfb user is homed online, adfs is c.

Out of the box, adfs generates two selfsigned certificates that are good for one year. Are you installed adfs on your dc, and require to do sso through adfs. Excluding skype for business from adfs mfa liebensraum. It cannot handle the adfs multifactor challenge because mfa is not yet supported for office 365 online skype for business tenants. When assisting our customers in migrating to online services such as office 365, deploying active directory federation services ad fs is often a topic of conversation as an option to maintain a single signon experience. Fortunately, the fix turned out to be rather simple though not particularly obvious. In the past dirsync do not had a password sync option so you need ad fs for that. Remove and update the password that outlook or lyncskype for business uses. I was recently contacted by a customer whom id deployed lync 2010 for some time ago and they had decided to patch the servers to the latest cumulative update, which as of now is lync server 2010 cu10. Your user license screen may be different from this example.

The same users, however, used on nondomain joined machines with lync client would not. Lync passive authentication with twofactor authentication. Ad accounts are constantly getting locked out, i have chased the issue down to lync. There have been some issues identified using office mobile apps on android devices when using adfs 3. If i manually enter the login servers, i instantly get a cannot contact the server message when trying to sign in ive tried when connected to both an open, notfirewalled wifi, and just using my phones data connection, which is strange, seeing as using an android terminal emulator, i can resolve. In windows explorer, navigate to the \tracing folder. If you are already signed in, youll need to sign out and then sign back in before the log file is created. Recently purchased a trio 8800 for testing purposes, we are sip enabled and use skype for business 20 server. Solved single signon users in office 365 cant sign in. More information about locations can be found in the article, what is the location condition in azure active directory conditional access. Android yes, but watch the caveat if you are in a sfb hybrid shared namespace scenario see below windows phone not supported yet. The reason for this is because lync mx will not utilise. Adfs user cant sign to lync and other reach clients while. Skype for business desktop clients connect to the server through many.

Conditions in conditional access policy azure active. All domain joined machines with a lync client were able to connect to the o365 service. If youre an office 365 admin, see troubleshooting lync online signin for admins. User accounts wed provisioned for lync couldnt sign in. Troubleshooting skype for business online signin errors for. If the issue still occurs, please do the following to narrow it down.

First published on technet on apr 09, 2018 scenario. After you successfully sign in to skype for business online formerly lync online by using lync 2010 or lync 20, you may experience the following issues. When the signin page detects that we are using an onpremise adfs ad federated identity, it then redirects the login to our adfs proxy server in the dmz and provides a popup windows asking for credentials as shown on the right below. This in turn means that lync 20 server can be integrated with microsoft ad fs for authentication purposes. Lync online adfs signin issues server is unavailable. If the users signin address has recently changed, they may need to delete cached signin data. Ask users to sign out, click the delete my signin info link on the signin screen, and then try again. Active directory 26 android 12 arm templates 14 automation 29 aws. Once apps provides username and password, adfs will provide a token with claim to apps after authenticating them and this token is valid for some time only. To use this guide, you must have a lync signin name and password from an organization that uses lync server or office 365 for business.

Recently, we ran into an unusual problem with provisioning lync online users in office 365 wed enabled lync for some users but those users were unable to login to lync. Workaround to work around this issue as a skype for business administrator, associate the ssl certificate with the adfs web url for each adfs server in your environment. Select the pin policy tab and double click on the global policy. Helps lync 20 users diagnose and resolve signin issues. One certificate for token signing, and one for token encryption. Users can also use outlook and lyncskype for business using their office. Lync was designed to permit easy, authenticated and secure access from the internet to both pc and mobile lync clients. Right, so this is a adfs issue, a customer is using an adfs service to validate lync users on their o365 tenant which is dirsyncd. Deploying ad fs without a proper environment assessment and planning may have you in a bit of trouble. Wait 30 minutes, and then ask the user to try signing in again. Because it solves a big issue by preventing from internal active. First published on technet on apr 11, 2018 skype for business administrators can configure a client policy to allow reco. Solved skype for business and sso office 365 spiceworks. The recent release of lync server 20 and lync mx the windows app store version of lync has meant that the steps detailed below are critical for securing office web app and lync mx specifically in scenarios where certificates are provisioned via an internal certificate authority and client computers are not domainjoined.

This issue only applies to enterprise sso users who sign in to microsoft lync online by using microsoft lync 20 from inside their corporate network. Install a thirdparty ssl certificate on your adfs server. Install the certificate on your adfs server by using the adfs management console. Troubleshoot signin issues with modern authentication when use. If you are connected to wifi, then change to mobile carrier data connection, or vice versa, to check if the issue is related to network. Before doing any start i have collected following question in my mind.

First time when you open skype for business, it will ask you your o365 login credential and on subsequent opening, it will retain the credential. Here we need to enter the phones sip address and then click on verify email. Choose the name of the user whose licensing status you want to check, and then click edit. This session will focus on the challenges commonly faced by customers who want t. Hello and welcome to this two part series about lync passive authentication with twofactor authentication. I decided to turn on detailed logging via options general turn on logging in lync.

Having an issue with our environment at the moment. Troubleshooting lync online signin issues for admins. Transition to teams with help from best practices, tools, and resources. Everything is working great except for one little annoyance, my users are unable to sign into o365 using chrome. If youre a lync server admin, see deploying clients and devices on technet.

New farm was created with same name as old one all required dns changes has been applied to point to new. Modern authentication with polycom vvx phones using adfs. My client asks to authenticate android and iphone apps by single signon mechanism using adfs. This is to check if the issue is related to your account or the device. Office 365 offers a single sign on sso as part of the adfs active. In the following migrations to office communications server 2007, lync 2010 and lync 20 you kept them smooth and didnt change the signin address of your users. After you put together your lync phone edition ip desk phone, sign in to get started. Adfs sign in page for your site from your android mobile device and check. However the current problem is, during signout, adfs identifies that the token is issued for different name than the current name. Securing external and mobile access in lync 20 lync.

For more information about this change, read this blog post. This registry entry does not cache the old username. After introducing new server we had to move adfs server to new one first problem. When you want to use skype for business online, but are using an on premises adfs implementation and require mfa for all logins, skype for business will fail to authenticate. Active directory federation services ad fs configuration check for known ad fs issues that might prevent single signon from working as expected. Symptomsi get the call after the changes were completed and problems had begun. Skype for business topologies supported with modern authentication. Skype for business external authentication kloud blog. If your adfs implementation is affected by this issue, you will.